What don't we know?
I recently delivered some sessions on basic and intermediate IT skills (Microsoft Word and PowerPoint). After the sessions it got me thinking about the level of digital skills we all have.
I remember leaving school in the 90's and sitting through 'in-tray' exercises where my level of IT competence was tested. This isn't something many organisations do anymore.
We live in a fast-moving digital world and keeping up with technology is a must in most industries.
Most employers require the basics when it comes to competence on IT packages, but many also require further, more advanced skills.
So how do we know what we need to know? Most people are used to certain software and IT packages and can navigate and 'get by' with what they know. Asking colleagues for help is always a good step, whilst most people use google as a 'go to' for advice on functionality.
Most organisations will have a mixed level of competence when it comes to their employees IT skills. Whilst this will hardly ever become a problem, it is advisable to provide employees with development in this area, in order for them to remain up to date with the latest functions available.
Development of IT skills can provide people with more confidence and equip them with skills that may have previously only been held by one or two individuals.
By bringing the knowledge and skills of employees to the same level, you can develop a more competent and confident workforce.
As mentioned, most people don't know what they don't know. This means they only use the functions that they have always used, in the way they have always used them. There are many shortcut options (as an example) and additional functionality features that can help save you time and can therefore be more efficient. A few quick one's are:
Ctrl + Z: Undo an action
Alt + Tab: Switch between open apps
Alt + F4: Close the active item, or exit the active app
Windows logo key + L: Lock your PC
Windows logo key + D: Display and hide the desktop
Alt + Spacebar: Open the shortcut menu for the active window
Ctrl + A: Select all items in a document or window
Ctrl + Right arrow: Move the cursor to the beginning of the next word
Ctrl + Left arrow: Move the cursor to the beginning of the previous word
Ctrl + Down arrow: Move the cursor to the beginning of the next paragraph
Ctrl + Up arrow: Move the cursor to the beginning of the previous paragraph
Ctrl + Shift with an arrow key: Select a block of text
Ctrl + Esc: Open Start
Ctrl + Shift + Esc: Open Task Manager
Shift + F10: Display the shortcut menu for the selected item
Shift with any arrow key: Select more than one item in a window or on the desktop, or select text in a document
Shift + Delete: Delete the selected item without moving it to the Recycle Bin first.
These are just a few shortcuts that many people use but I would advise that anyone who feels they need to brush up on system functionality, take a look at the start menu when you first open a programme (such as Word or PowerPoint). There are some useful tutorials that you may find helpful.
If you are interested in discussing IT skills development, please contact us on firstname.lastname@example.org