TRACY Barlow

Coaching skills can be used in many different situations. It is a vital skill for any people manager but is also useful for mentoring, providing guidance, supporting team members and even friends. So, what is coaching? There are many definitions of coaching, here are a couple… “…unlocking a person’s potential to maximise their own performance. It is helping them to learn rather than teaching them.” Whitmore, J (1996) in Coaching for Performance “Coaching is a process limite

Working in an environment with other people is something that most of us do on a daily basis. However, do we ever give any thought about how what we do or say impacts on those people? Not everything we do can be perfect, we are only human after all and in reality, everyone has their flaws and little imperfections, that’s what makes us human. They key is whether we know what those imperfections are and make an effort to improve them. One valuable way to help you improve, is

Whether you are trying to improve employee satisfaction scores, reduce turnover, improve production, implement strategy or reduce absence, this will only be achieved by having an engaged workforce. So, what is employee engagement? “Employee engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature of the relationship between an organisation and its employees. An "engaged employee" is defined as one who is f