
Mediation
Mediation can be a powerful, non-confrontational tool for any workplace. Mediation is a useful alternative to a formal HR process such as disciplinary procedures and offers the opportunity for informal resolution to a variety of issues. Mediation is a process by which two parties are bought together with a designated, professional and experienced mediator to discuss the issue(s) and find a resolution that both parties can agree to. It requires very specific skills to be a me